Simply Chic Gal Return & Exchange Policy
Because the items in my shop are custom made to order I do not accept returns or exchanges.
But if there is something wrong with your order. Whether it arrives damaged, never arrives, or if I made a mistake, I will replace your order free of charge. I do really want you to be satisfied with your order so if anything at all is wrong please contact me at: firstname.lastname@example.org and I will do what I can to make it right.
If purchasing light switch plates or outlet covers please double check that you're ordering the correct types of covers. I will not exchange covers because you purchased the wrong cover type.
It's also very important that with personalized items you check your email after purchase. I will make a digital "proof" mockup photo of your personalization so please reply to this email and let me know if it's good to go or if you want any changes made. I'm happy to change a font or color of a design element upon request. If I don't get a response within 24 hours I will make the item exactly like the initial mockup photo.